Canadian Education & Life Skills Network (CELSN) has adopted these Privacy Principles & Administrative Policies which apply to the collection, use and disclosure of personal information, handling of all admission, home stay, guardianship, life skills training and or other services that may be appropriate, necessary or required for the benefit of our governments, foreign students, their families and or educational institutions, service providers and others as expressed in writing. Where appropriate we seek legal assistance from certified immigration consultants or professionals on behalf of our clients with written authorization. These policies and procedures may apply differently in different countries and or students, based on their region, policies of their own countries and that of Canadian government requirements. We updated and re-write these policies and implement them to the best of our abilities while keeping the interest of all concern to the best of our abilities. Please contact us directly, should you require any clarification.
CELSN believes that privacy is crucial for the ongoing success of Online Administration, Internet commerce, Admission Processing and Security of all Data. Our status as a service provider who muses Internet merchant account provider and certified payment gateway and document transfer portal, requires us to have a stringent policy regarding all of the information that we collect.
Your use of this site or CELSN services constitutes acceptance of these terms and conditions. If you do not agree with these policies, please cease using this site immediately or contact us first for clarifications. We believe in Transparency & Protection of Privacy to protect our company and that of our clients.
CELSN reserves the right to amend these policies from time to time. If such amendments affect how CELSN uses or discloses personal information already held by CELSN in a material and adverse way over and above previous express or implied consent, CELSN will contact you to obtain consent. Notwithstanding the terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in the Canadian Personal Information Protection and Electronic Documents Act, and other relevant Canadian and Ontario legislation in effect from time to time. These exemptions include, without limitation, publicly available information, or information disclosed for criminal or civil investigations or compliance with law or court orders.
CELSN takes reasonable precautions to ensure your privacy on the terms contained in this policy. CELSN uses reasonable efforts to, but cannot totally prevent, unintended disclosures by such means as hackers and other unauthorized individuals, and inadvertent or illicit employee actions.
REGISTERED STUDENTS
Our electronic purchase service, data transfer systems and storage of such sensitive documents requires that clients, cardholders, banks provide contact information (including without limitation: name, address, city, state or province, postal code, country, telephone and email), and financial information (including without limitation: name on credit card, credit card number and expiry date, bank account holders details and all anti-money laundering steps as required ), and ordering information. This information is collected and used to process these transactions and for internal accounting and other procedures. Following a transaction, we may contact cardholders/clients/banks etc., by phone or email for security purposes.
Sharing of Information
Certain information submitted through the electronic services (excluding credit card numbers) is shared with the merchant from whom the cardholder/bank account holder is purchasing the products / services so the merchant can fulfill the order. Information is also shared with other parties necessary to complete admission, visa and or permit or other processing, including, without limitation, companies related to CELSN affiliates and or legal partners and financial institutions.
CELSN is acting as an intermediary between the merchants, educational institutions, government agencies and or immigration consultants but not limited to these only, and a user’s company or companies and or authorized guardians. The parties mentioned in the above paragraph, and not CELSN are responsible for their own privacy policies and for maintaining privacy and confidentiality for all information CELSN provides them. If a user has any questions or concerns about the privacy policies of those parties, it must contact such parties.
Except for the above parties, and for use by CELSN’s consultants and professional advisers on CELSN’s behalf for the uses disclosed herein, CELSN does not share personal information with any other third parties. CELSN may, however, provide to third parties aggregate or statistical information that does not disclose personally identifiable information. CELSN may disclose personal information to another partner entity purchasing (including for diligence purposes prior to purchase) the assets of CELSN, providing that entity abides by this or a similar privacy policy.
Security
CELSN takes measures to protect and keep information secure. All information collected by CELSN is held offline, secured via separate servers and protected by a firewall. Whenever sensitive information is transmitted to CELSN through our Web site, such as a credit card number, documents our server provides 128-bit encryption of the information as it travels across the Internet. CELSN restricts internal access to personal information to selected members of CELSN’s staff.
In the event the issue relates to private information, CELSN will not use or distribute any private information without express permission. All disputes in arbitration will be resolved under the laws of Ontario.
Contact us / Email Inquiries
No information sent to CELSN via email or the website inquiry form is used for any other reason than to respond to and maintain a record of the inquiry. This information is not sent to third parties. However it may be used to contact you in the future.
Contacting Canadian Education & Life Skills Network
Contacting CELSN
If you have questions about our privacy statement, the practices of this site or your dealings with this web site, our companies then you may contact us via phone or email info.concern@celsn.org
www.celsn.org info@celsn.org info.admission@celsn.org student@celsn.org
Please use the following email to contact us:
student@celsn.org – This email is RESERVED only for our PAID CLIENT(s) and or Agreed-Upon- Clients, we respond to it within 24 hours. YOU MUST INCLUDE YOUR CELSN I.D NUMBER in the SUBJECT line, before starting your content. We will not respond if you are not our Agreed-Upon- Client.
info.admission@clsn.org – We will respond to it within 48 hours of receiving your email
info@celsn.org – for all general inquires – we will respond to it within a reasonable time frame.
Phone calls from our Agreed-Upon- Client(s): Please follow procedures as given to you upon becoming our Agreed-Upon- Client
All phone calls have different extensions and shall be answered in a timely manner